I was recently reading the excellent Paul Boag article “The 5 Hidden Costs of Running a CMS” about the many pitfalls of Content Management Systems (CMS).

We all know content management systems (CMS) can be beneficial for most websites. However, they do come with five hidden costs.

Many think of a content management system as a magic bullet that solves all of their content woes. Unfortunately the cost of a CMS is greater than its price tag. Before making a decision about whether to adopt a CMS, or indeed which CMS to choose, you first need to be aware of the hidden costs. These include:

  1. The cost of training
  2. The cost to quality
  3. The cost to functionality
  4. The cost of redundancy and flexibility
  5. The cost of commitment

In my opinion, the first two points are the most daunting and the hardest to relate to the customer prior to beginning the development process. Most recently we have been using the MODx system as a CMS. While training is always an issue I have found that the current incarnation (0.9.6.1) is fairly intuitive for a novice user. In a single, “light user” scenario I normally only need a single face-to-face meeting (if possible) and 1-2 short telephone support sessions.

The second issue I would like to address is the cost to quality. Although this can be a tricky topic, the TinyMCE default WYSIWYG editor present in MODx produces relatively clean code, allowing for easy modification to available tags to which my user(s) have access.

As far as functionality, redundancy and flexibility I think our capabilities have actually increased as we have implemented more of these systems. MODx is not just a CMS, it is a development framework that leaves me with capabilities I would not have otherwise had and it comes with a minimal commitment.

As far as MODx being the Pleth CMS of choice I would have to say that the jury is still out. There are many situations in which Wordpress or a custom CMS system is still appropriate, but to date, my personal preference is quickly becoming MODx.

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